Privacy Policy

The information displayed on this website is displayed by Orizonte Business Solution Ltd.  (“Orizonte” or “we/our/us” or the “Company”, which includes its divisions, affiliates and group companies) under its “Smart Shift by Mahindra” (“SmartShift”) initiative. We collect information about you when you visit our site, use our services, or view our online advertisements. Our services facilitate communications between Load Takers and Load Givers. In connection with facilitating this service, we receive call data, including the date and time of the call or SMS message, the parties’ phone numbers, and the content of the SMS message.The information which we collect and store during normal use of the site is used to monitor use of the site and to help further development of our products and services. In general, you can visit Smart Shift by Mahindra (www.smartshift.in) website on the Internet without telling us who you are or providing data that personally identifies you. Such use does not result in any personally identifiable data being collected or stored.When the parties use our services for transportation, we collect precise location data about the ‘job’ from the SmatShift app used by the Load Taker. If Load Giver permits the SmartShift app to access location services through the permission system used by Load Givers mobile operating system (“platform”), we may also collect the precise location of Load Givers device when the app is running in the foreground or background. We may also derive Load Givers/Load Takers approximate location from Load Givers /Load Takers IP address.

Privacy Statement

Protecting your privacy and ensuring that your personal data is held securely is very important to Orizonte Business Solution Ltd. (“Orizonte” or “we/our/us” or the “Company”, which includes its divisions, affiliates and group companies). We want you to be confident that we are looking after your interests and that is why we have set out our information practices in this Privacy Statement. We are strongly committed to the protection of your privacy online and accordingly, we take appropriate technical and organizational measures to protect the personal information provided to us by you against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure or access. We also take further measures to comply with the relevant statement regarding what we can do with personal information we obtain from you. However, we cannot guarantee the security of any personal information or data you disclose online, having regard to the nature of the Internet. In any event, you accept the inherent security implications of disclosing information over the internet and agree not to hold us responsible for any breach of security unless we have been negligent or wilfully in default of our obligations under the relevant legislation. The Company endeavours to detect and investigate every breach of security by having relevant controls in place which should alert us to a breach of security. We may also use encryption technology from time to time to assist in protecting any information or data which you submit. At any time, if you are concerned that the information we hold about you is incorrect, please do not hesitate to contact us to correct such information.

We do not share your information with third parties, unless we need to share your information to provide the product or service you have requested and we have asked for and obtained your explicit consent. The foregoing notwithstanding, if (1) disclosure was required by law, rule or regulation or was in response to a valid order of a court or authorized agency of government or other legal process and/or; (2) When we find your action on the Smart Shift web site violates the Company’s terms and condition [https://www.smartshift.in/legal-disclaimer] or any of your usage guidelines for specific products or services.

This Privacy Statement will apply when you use our website www.smartshift.in to discover more about us,  Smart Shift benefits, load wallet etc. apart from registering with us as an Load Taker/Load Giver on our website . This Privacy Statement is applicable to data collected by Company. Whilst any application, request or enquiry you make, may be passed or made available to Company’s Group affiliates some of which will be based in countries that do not have data protection laws, all Company Group affiliates are required to comply with an internal Privacy Policy which requires that steps are taken to protect your Personal Data and for it only to be used for the purpose(s) for which it was submitted.

If you have submitted Personal Data through this website and wish us to cease using it for the purposes submitted, please contact us on contactus@smartshift.in or call us on the following numbers: 022 3940 0493.

Contacting us

We have taken adequate measures to secure access to your personal data Company regularly reviews its compliance with this Privacy Statement. Please feel free to direct any questions or concerns regarding this Privacy Statement or our treatment of Personal Data and information by completing our web contact form or by writing to us at the following addresses:

Head Office:

To:SmartShift by Mahindra,
Address: Orizonte Business Solutions Limited,7th floor, Mahindra IT Center Building, Akurli Road, Kandivali East, Mumbai 400101
E-mail Id: contactus@smartshift.in
Phone No: 39400493

Changes to this Policy

Company may edit this policy from time to time. If we make any substantial changes, we will notify you by posting a prominent announcement on our pages.